test

Support Hub

UX/UI improvements to the Primero Support Hub

a. Improve and standardize the UI across the app (all tabs and pages) using a standard

design package https://github.com/unicef/supporthub/issues/189

b. Make improvements to the usability of the admin console

c. Implement a frontend palette editing feature https://github.com/unicef/supporthub/issues/191

d. Implement a frontend feedback collection feature i.e. “How can we improve this site?”

“Do you have suggestions for us?” https://github.com/unicef/supporthub/issues/192

a. Prepare the Support Hub application strings in .yml for API translation services https://github.com/unicef/supporthub/issues/194

b. Polish based on user testing

a. Identify a fit-for-purpose open-source tool to replace the roadmap feature in

the current Support Hub https://github.com/unicef/supporthub/issues/146

b. Implement a dynamic roadmap delivery/product delivery tracking feature to show

progress against planned work https://github.com/unicef/supporthub/issues/195

c. Tagging Primero Community/Discourse entries for backlog (this feature requires

permissioned access)

d. Backlog catalogue and management feature with prioritization functionality

a. Provide a monthly analysis of unique visits, session duration, and top performing

posts/content

b. Generally polish AI work

a. Build on the work already done (Viewers and Admins) and the the forum solution

a. Collect data on response times and provide a monthly report for publication with basic

indicators (number threads/posts, number responses, average response times)

a. Cutting Releases

b. Support for Implementations

C. Debugging builds and pipelines