# Saved cases are missing from list view

**URL:** <https://primero.supporthub.dev/forum/t/saved-cases-are-missing-from-list-view/256>\
**Category:** GBVIMS\
**Tags:** v1-5\
**Created:** [October 23, 2019, 4:06pm UTC](https://primero.supporthub.dev/forum/t/saved-cases-are-missing-from-list-view/256 "2019-10-23T16:06:57Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ekormawa](https://primero.supporthub.dev/forum/letter_avatar_proxy/v4/letter/e/6f9a4e/32.png) [@ekormawa](https://primero.supporthub.dev/forum/u/ekormawa)\
**Post date:** [October 23, 2019, 4:06pm UTC](https://primero.supporthub.dev/forum/t/saved-cases-are-missing-from-list-view/256/1 "2019-10-23T16:06:57Z")

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Hello,

Reports that caseworkers are entering cases into the web platform, saving them, but not being able to see them in the list view. Apparently you are still able to find the case when you use the search function.

Thanks in advance for your help.

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<div class="post-metadata">

**Author:** ![irlawrence](https://primero.supporthub.dev/forum/user_avatar/primero.supporthub.dev/irlawrence/32/8_2.png) [@irlawrence](https://primero.supporthub.dev/forum/u/irlawrence)\
**Post date:** [October 24, 2019, 2:35pm UTC](https://primero.supporthub.dev/forum/t/saved-cases-are-missing-from-list-view/256/2 "2019-10-24T14:35:01Z")

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Hi  
Probably the first thing to check is that that the user is logged in with the correct role and account