# The Server goes down and the system cant be accessed after do custom export

**URL:** <https://primero.supporthub.dev/forum/t/the-server-goes-down-and-the-system-cant-be-accessed-after-do-custom-export/453>\
**Category:** CPIMS\
**Tags:** v1-7\
**Created:** [June 28, 2021, 5:47am UTC](https://primero.supporthub.dev/forum/t/the-server-goes-down-and-the-system-cant-be-accessed-after-do-custom-export/453 "2021-06-28T05:47:37Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![nebras.hussien](https://primero.supporthub.dev/forum/letter_avatar_proxy/v4/letter/n/9de053/32.png) [@nebras.hussien](https://primero.supporthub.dev/forum/u/nebras.hussien)\
**Post date:** [June 28, 2021, 5:47am UTC](https://primero.supporthub.dev/forum/t/the-server-goes-down-and-the-system-cant-be-accessed-after-do-custom-export/453/1 "2021-06-28T05:47:37Z")

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Recently I have noticed that after we do custom export, it doesn’t provide the data on the bulk data tab, then it gives us that the site cant be reached as in the photo below.

 ![99Untitled](https://primero.supporthub.dev/forum/uploads/primero/original/1X/5abd4ca9067e92a4403ab71a0568fe7ddb6709c0.png)

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**Author:** ![jpanchalingam](https://primero.supporthub.dev/forum/user_avatar/primero.supporthub.dev/jpanchalingam/32/73_2.png) [@jpanchalingam](https://primero.supporthub.dev/forum/u/jpanchalingam)\
**Post date:** [June 28, 2021, 4:09pm UTC](https://primero.supporthub.dev/forum/t/the-server-goes-down-and-the-system-cant-be-accessed-after-do-custom-export/453/2 "2021-06-28T16:09:44Z")

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The site has been restored and is accessible now.